Low Price Guarantee
We're so confident that we offer the lowest prices of any online competitor, we're willing to put money on it! Parkenna's Low Price Guarantee ensures that our customers can easily find the best selection of both quality name brand and hard-to-find products at affordable prices. If you find a qualifying item at a lower price, we'll happily refund the difference. And that's a guarantee we can stand by! Read our 100% Satisfaction guarantees too!
People Helping People
Parkenna is a small, family-owned business with a friendly staff of two full time employees as well as a number of certified pharmacists, pharmacy technicians and customer service professionals to help serve our customers' pharmacy and nutritional needs.
Same Day Shipping
We want to insure that our customers get their products in a timely and cost-effective fashion, which is why we offer same day shipping on most orders placed before 1 p.m. EST. Orders placed after 1 p.m. EST will ship the very next morning.
How do I return an item?ReturnsWe want our customers to buy with confidence, which is why Parkenna offers a hassle-free, 100% satisfaction guarantee or your money back, no questions asked. Step 1If we made the product error, please call us at (701) 672-0226 and we will send out a call tag to have the package picked up and shipped back to us at our expense. No muss, no fuss. Or, if you decide that you do not want an item, for any reason, we will refund the full cost of the item plus shipping, though you will be responsible for the return shipping cost. Step 2Please include a copy of the sales receipt sent to you with your order or from the email confirmation at time order was placed. Please contact customer service if more information is required on returning an item. Thank you. Step 3Please send any unopened, damaged or defective nonprescription* items to the following address: Parkenna CompaniesReturns Dept 18087 Schmidt Drive Wahpeton, ND 58075 * Due to legal restrictions, prescription medications cannot be returned. We apologize for any inconvenience this may cause. If you have any questions, please call our Customer Care Specialists at (701) 672-0226 and we will work with you personally to resolve any issues. **Returns will only be accepted 30 days from order date. |
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